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Contact Us

Hours of Operation:  Ruffwear Customer Service is here to assist you Monday through Friday, 8 am - 4:30 pm Pacific Time.

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For questions, email Customer Service or call us at 888-783-3932, Mon-Fri, 8 am - 4:30 pm Pacific Time.

For Warranty Claims, complete our Warranty Claim Form.

For Donation Requests, complete our Donation Request Form.

For Returns & Exchanges, complete the Return Form on the back of your Ruffwear Picking Ticket or download a Returns Form.

For media requests, please email, call at 603-828-1050 or visit

Ruffwear Headquarters and Retail Store (map)
Hours of Operation: Monday through Friday, 10 am - 4 pm.

2843 NW Lolo Drive
Bend, OR 97703 USA

Toll-free: 888-783-3932
Phone: 541-388-1821
Fax: 541-388-1831