Privacy & Security

Your Privacy
Ruff Wear recognizes the importance of our customers' privacy and security, and we take a number of steps to protect it. We know that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We do not disclose your personal information to other companies, persons or agencies, except for the purposes of processing and shipping your individual order. This notice describes our privacy policy and by visiting our website (ruffwear.com) you are accepting the practices described in this Privacy Notice.

Our Security
Ruff Wear works to protect your personal information by using security standards appropriate to the sensitivity of the information, whether that information is collected and/or stored online or offline. We make reasonable and appropriate effort to safeguard such information from loss, theft, unauthorized access, disclosure, copying, use, modification, or destruction.

How secure is my information?

Security
We protect the security of your information during transmission by using 128-bit encrypted Secure Sockets Layer (SSL) software. SSL offers the highest level of protection available for all your Internet communication (including credit card use and financial transactions) and encrypts information you input. We also hold a secure key, or digital certificate through Verisign, the most trusted name in Internet security. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering. To view the security certificate for this site, proceed to the Checkout area of the Shopping Cart and click the secure lock in the status bar of your browser. In addition, our site also implements an advanced security method based on dynamic data and encoded session identifications and hosts the services in a secure server environment using a firewall and other advanced technology to prevent interference or access from outside intruders.

Discretion
We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Prudence
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Please address any further questions you may have to luckydog@ruffwear.com and we will be happy to assist you.