Customer Service > Review Guidelines > 

Review Guidelines

When writing your review, please consider the following guidelines:

  1. Focus on the product and your individual experience using it
  2. Provide details about why you (and your dog) liked or disliked a product
  3. All submitted reviews are subject to the terms set forth in our Terms of Use
  4. We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
    • Obscenities, discriminatory language, or other language not suitable for a public forum
    • Advertisements, “spam” content, or references to other products, offers, or websites
    • Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
    • Critical or spiteful comments on other reviews posted on the page or their authors
    • Comments unrelated to the actual product being reviewed, such as customer service, shipping, etc.

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, please email Customer Service at

Thanks again for your review!