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Ruff Wear Guarantee & Warranty

Ruff Wear Guarantee

Ruff Wear fully guarantees all of our gear against defects in materials and craftsmanship.

Ruff Wear Warranty

In the event that you do purchase Ruff Wear gear with a defect in material or craftsmanship, please return the product to the original place of purchase for warranty assistance.

If you are unable to return an item at the original place of purchase, or if you have purchased the product from us directly, please click here to email Customer Service for a Return Authorization Number (RA#).

Warranty products must be returned clean.  Products that are not clean will be returned to the customer without consideration. We recommend insuring the package.

Send Warranties To:
      RA# (that you received from Ruff Wear Customer Service)
      Ruff Wear, Inc.
      354 SE Logsden St
      Unit# 125
      Bend, OR 97702

Please include a note with the following information: RA#, name, return address, daytime phone number, and list of item(s).