Shipping Charges
Most mail order or Web based companies charge you a shipping fee based on the value of your order. Ruff Wear charges you a shipping fee based on what UPS charges us for a given order plus a small charge for handling. Your shipping charge will be very close to what you would pay to ship those same items from any UPS store. Your shipping charges will be calculated during the checkout process and can be viewed before you place your order. Shipping Options
We use UPS for all orders shipped within the continental United States. We will ship your order UPS ground unless you request 2 Day delivery or Overnight delivery. Most UPS Ground orders will be delivered within 5 to 10 business days. If your billing address is a PO Box, please provide us a physical shipping address for UPS. 2 Day & Overnight Delivery:
Most orders are shipped same business day (M-F) if received before 10:00 a.m. PST. So, if you place your order on Monday before 10:00 PST your two day delivery will arrive Wednesday, and overnight will arrive Tuesday. Orders placed after 10:00 a.m. PST will ship the next day so add one day to the delivery times listed above. Orders placed after 10:00 a.m. on Friday will be shipped the following Monday. Refused Shipments
Once an order has been fulfilled by Ruff Wear, customers are responsible for all shipping charges incurred. If an order is refused by the customer or cancelled during transit, the customer will be charged outgoing and return shipping charges. International:
We no longer process International orders. Please use our Store Finder to locate an international Ruff Wear dealer. For more extensive shipping information please contact UPS directly at:
www.ups.com | 1-800-PICK-UPS | (800-742-5877)
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