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Shipping Options
We use FedEx for all orders shipped within the United States. If you need to contact FedEx directly, please call 1-800-463-3339 or visit www.fedex.com. We will ship your order FedEx Ground (Contiguous US) unless you request 2 Day delivery or Overnight delivery. Please note: we are unable to ship to PO Box and APO/FPO addresses.
FedEx Ground Home Delivery
Free FedEx Ground Home Delivery is valid in the 48 contiguous United States only, excluding Alaska and Hawaii, on purchases over $75 in the same order. Choose the Free Home Delivery Option at checkout. Taxes, gift cards, and prior purchases do not qualify toward the minimum purchase requirement and the offer cannot be applied to these items. The Free Shipping option is not available for Ruffwear Dealers.
Most ground orders will be delivered within 3-7 business days and are shipped from Bend, Oregon. Please note that FedEx Ground Home Delivery is between Tuesday and Saturday. FedEx Transit Time Chart
| Order Submitted by |
FedEx Ground Ship Date/ Receipt Date
|
FedEx 3 Day Ship/ Receipt Date |
FedEx 2 Day Ship/ Receipt Date |
FedEx Overnight Ship/ Receipt Date |
| Monday, 10am PT |
Monday/ See FedEx Transit Time Chart for Receipt Date
|
Monday/ Thursday |
Monday/ Wednesday |
Monday/ Tuesday |
| Tuesday, 10am PT |
Tuesday/ See FedEx Transit Time Chart for Receipt Date |
Tuesday/ Friday |
Tuesday/ Thursday |
Tuesday/ Wednesday |
| Wednesday, 10am PT |
Wednesday/ See FedEx Transit Time Chart for Receipt Date |
Wednesday/ Monday |
Wednesday/ Friday |
Wednesday/ Thursday |
| Thursday, 10am PT |
Thursday/ See FedEx Transit Time Chart for Receipt Date |
Thursday/ Tuesday |
Thursday/ Monday |
Thursday/ Friday |
| Friday, 10am PT |
Friday/ See FedEx Transit Time Chart for Receipt Date |
Friday/ Wednesday |
Friday/ Tuesday |
Friday/ Monday |
| Saturday, 10am PT |
Monday/ See FedEx Transit Time Chart for Receipt Date |
Monday/ Thursday |
Monday/ Wednesday |
Monday/ Tuesday |
| Sunday, 10am PT |
Monday/ See FedEx Transit Time Chart for Receipt Date |
Monday/ Thursday |
Monday/ Wednesday |
Monday/ Tuesday |
FedEx 3 Day
Orders must be placed by 10am PST (Monday-Friday) to ensure 3 Day delivery (business days only.)
FedEx 2 Day
Orders must be placed by 10am PST (Monday-Friday) to ensure 2 Day delivery (business days only.)
FedEx Standard Overnight
Orders must be placed by 10am PST (Monday-Friday) to ensure Next Day delivery (business days only.)
Refused Shipments
Once an order has been sent from Ruffwear, customers are responsible for all shipping charges incurred. If an order is refused by the customer or canceled during transit, the customer will be charged outgoing and return shipping charges.
International
We do not ship to addresses outside of the United States. Please use our Store Finder to locate an International Ruffwear Dealer.
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