FAQs

Bark'n Boots™ Grip Trex™ & Rub Spots

Q: I purchased the Bark'n Boots™ Grip Trex™ for my canine companion. I noticed that the boots are causing sores on my canine companion's paws. What should I do?

Collapsible Dog Bowls

Q: Which bowl would you recommend?

Collars

Q: My canine companion often pulls during leash walks. Which collar would be most appropriate?

Discounts for Working Dogs

Q: I have a "working" canine companion. Is he/she eligible for any discount on products?

Dog Lock Core Repair

Q: How do I repair the DogLock™ if the lock core has separated from the lock body?

International Shipping

Q: Does Ruff Wear ship internationally?

Leaking Dog Bowl

Q: My bowl is leaking, is that covered by your guarantee?

Retail Shipping Methods

Q: What shipping methods are available and how long will it take for my order to ship?

Ruff Wear Toys

Q: Do any of your toys float?

Ruff Wear Dog Packs

Q: What are the differences between the Approach Pack II and the Palisades Pack II?

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Ruff Wear - gear for dogs on the go - is a manufacturer of canine performance products and dog gear. We make dog bowls, dog boots, dog packs and dog lifejackets. We also specialize in dog apparel, dog coats, leashes and couplers, collars, harnesses, dog beds, dog toys, and dog safety gear. Our products provide solutions to enhance the relationship between owners and their dogs while participating in outdoor recreational activities together such as running, hiking, jogging, trail running, skiing, snowboarding, camping, traveling, climbing, biking, paddling, kayaking, rafting and other outdoor activities and sports. We also sponsor many rescue dogs, sled dogs, animal rehabilitation centers and service dogs. Ruffwear.com is the online presence of the company, Ruff Wear, Inc. Our entire collection of Ruff Wear products and gear can be found on our ruffwear.com website and many of our products can be purchased through our independent retailers. Common misspellings of Ruff Wear are ruffware, roughwear, roughware, roughgear and ruffgear. Get On The Go!